The retention engine for neighborhood wine bars

Fill every seat.
Move every bottle.
Turn first pours into regulars.

Regulr connects to your POS, captures walk-in traffic onto your list, and runs personalized marketing on autopilot. The result is guests who come back more often, order another bottle, fill your jazz nights and winemaker dinners, and leave more 5-star reviews.

1:1personalized to every guest
100%automated, zero manual work
15 minto set up

The problem

Your regulars love you.
Then they drift away.

Not because the pour was off. Because life got busy, a new spot opened down the block, and nobody nudged them back to their corner table. The data is brutal:

5%

increase in retention can lift profits 25–95% (Bain)

5–7x

more it costs to acquire a new guest than to keep one you have

$0

what the average wine bar spends on personalized retention today

But there's a deeper problem

The channels you've always
used are decaying.

Every year, the channels you rely on cost more and reach less. Email opens are sliding. Instagram organic reach has collapsed. SMS carriers filter aggressively and guests opt out. Then there are wallet passes.

Email

21%

avg open rate

Down ~2% per year, more inbox tabs every cycle

Instagram

~1.5%

organic reach

Cratered from 4–7% five years ago

SMS

$0.015

per message + rising

Carrier filtering, A2P fees, opt-out fatigue

Wallet Push

$0.00

per message

100% delivery. No filter. No opt-out wear.

Wallet passes are the same tech behind an airline boarding pass or a Starbucks card. Lives in Apple or Google Wallet, sends push notifications straight to the lock screen. No spam folder, no app to install. Downloads instantly.

The answer

How Regulr works in 4 steps.

01

Capture

First-timers into known regulars

02

Retain

Personalized 1:1 messages

03

Deliver

Wallet push, free and instant

04

Grow

Google and Resy reviews

Step 1: Capture

Turn every pour into a
known regular.

QR on the coaster. NFC at the bar. A 15-second branded quiz “red, white, or bubbles?”. A first pour on us, a free taste of the new arrival, or a held seat at the next winemaker dinner. Phone captured, wallet pass on their phone, before they finish the glass.

Scan the coaster

Coaster QR, bar-top NFC, table cards

Quick quiz

Red, white, or bubbles? 15 seconds

Personalized offer

First pour on us, free taste, held seat

Share phone

One field, auto-formatted

Wallet Pass

Apple or Google Wallet, instant

15–28% of wine bar visitors convert to known regulars

Step 2: Retain

POS data in.
Personalized marketing out.

Regulr reads your Toast, Square, or SpotOn data, learns who pours what, and writes messages in your bar's voice. The Pinot crowd hears about the new Willamette. The Old World drinkers get the Barolo flight. When a weekly regular goes quiet, that gap is the signal. No batch blasts, no generic loyalty spam.

Learns each guest's varietal preference and visit cadence

Writes in your voice, not generic loyalty templates

Picks the right channel, time, and pour for each person

Plugs into Toast, Square, SpotOn, Lightspeed, and Clover

E

Elena

Nightjar · Pinot regular

Elena, the new Willamette Pinot just landed this morning. We poured one aside with your name on it. The bar's open till 11.

New arrival: matches Pinot preference, 9 days since last visit

M

Marco

Nightjar · Weekly regular, fading

Marco, it's been a few weeks. Your corner table is open Thursday and a pour of the Sancerre you love is on us. Pull up a stool whenever you're back.

Win-back: weekly cadence broke, last visit 21d ago, Sancerre preference

P

Priya

Nightjar · Flight-night regular

Priya, jazz night is back Thursday at 8 and the Barolo flight returns to the list. Your usual seat by the window is open. Want me to hold it?

Jazz-night invite: flight buyer + Thursday cadence (3 of last 4)

3 guests, 3 totally different messages, all written by Regulr from POS data

Your cockpit

Your dashboard runs the bar.
You approve or set to autopilot.

Walk in Monday. Here's what shipped over the weekend.

Sends that went out on autopilot. Drafts waiting for approval. What needs you next. You decide how hands-on you want to be.

app.regulr.ai/dashboard/today
Search⌘K

Today

Good morning, Marcus

5 things shipped while you were closed · 8 need a look

Visits this week

847

+12%

Attributed revenue

$2,847

+34%

At-risk customers

12

−3

New regulars

46

+8

Next 5 actions

Auto-prioritized by Regulr
Win-back

12 at-risk customers ready to message

Sarah K. + 11 others · last visit 42d avg · 73% historical recapture in your vertical

Approve

8 messages need a look before they send at 4pm

Daily queue · SMS (3), RCS (4), wallet push (1) · all in brand voice

Reward

Marcus Reyes just hit 25 visits · free entrée unlocked

Auto-sent at 6:14am · he tapped 'claim' from the wallet push

Just now in your business

2mElena T. tapped redeem on her wallet pass · $14.80 spent · attributed
18mNew regular: Jordan W., 3rd visit this week · auto-segmented to Active
1hDaily strategy refresh: Engine added 4 win-back targets for this evening
NJ

NIGHTJAR

DENVER · CO

CELLAR CLUB

Member

Elena Voss

Member since Mar '24 · Cellar Club

Year

28visits

Pour

Pinot

This week

Free pour

Use by Sun

NJ · 0028 · EV

Built in your colors. Lives on every regular's phone. Updates push in real time.

Lock screen

Live

NJ

Nightjar

now

Elena, the new Willamette Pinot just landed. We poured one aside for you. Stop by this week.

A new push every time something matters. Free, instant, no spam folder.

Step 3: Deliver

Always on their phone.
Never in their spam.

Every guest you capture gets a branded wallet pass for your wine bar. Your colors, your logo, your voice. It installs in Apple or Google Wallet, the apps already on every phone, no download required. Push notifications are free, instant, and land right on the lock screen. Right now, almost no other wine bar can do this. That's the cheat code.

$0.00

per push

vs $0.015 SMS

96%

keep their pass

at 30 days

100%

deliverability

no spam filters

Updates in real time

Your brand, your voice

iPhone + Android

No app to install

Try it now.

Add a sample wallet pass and get 4 real push notifications in under 45 seconds. Win-back, frequency, smart attach, event fill. The same 4 tactics Regulr runs for wine bars.

Open the demo

Works on iPhone. Apple Wallet only for now.

Step 4: Grow

Turn great pours
into Google 5-stars and Resy raves.

Google is where new guests find you. Resy is where they book. Most wine bars leave both to luck. After a good visit, Regulr identifies happy regulars from POS signals (repeat visit, bigger tab, no comp) and sends a one-tap review request.

The right channel, sent at the exact right moment, while the last pour is still on their palate.

Without Regulr

2–3

reviews/month

With Regulr

15–25

reviews/month

Higher Google rank pulls in guests searching for a wine bar

1 extra star drives 5–9% more revenue (Harvard Business School)

Strong Resy ratings fill the reservation book on quiet weeknights

POS confirms a visit

Tab closed, wine flowed. We know they were there.

Regulr scores satisfaction

Repeat regular? Bigger tab? No comp? Strong signal.

Timed nudge

Sent at the exact right moment, while the experience is fresh

One tap to post

Direct link to Google, Resy, Yelp

2 hours ago

The Barolo flight is the best hour I've spent on a barstool this year. Three pours side by side, a server who actually knows the producers. Found my wine bar and my people.

Elena V. · Google · 5

5 hours ago

Came in for a glass, stayed for jazz night, now I'm here every Thursday. The corner table, the natural pours, the staff who remember my name. Worth the reservation.

Marco S. · Resy · 5

Loyalty, your way

Build a loyalty program. Or don't.
Either way, it just works.

Some wine bars run a Cellar Club with tiers and member pours. Some have a tasting card they love. Some just want the wallet pass to do its job. Regulr supports all three. Set up in minutes, no rewrites.

New

Build a new program

Points per visit, Cellar Club tiers, birthday pours, anniversary milestones, member-only tastings. Pick a template, tweak it in the dashboard, go live the same day. No code, no rebuild.

Bring your own

Integrate what you already have

Already running Toast Loyalty, Square Loyalty, or a homegrown tasting card? Regulr layers on top. Your rules and rewards, our reach and intelligence.

Lightweight

Skip the program entirely

Just want to capture regulars and push messages? The wallet pass works without points. Add a program later when you're ready, or never.

Whichever path you pick, your regulars get the same branded wallet pass. The program is just the rules on top.

Events

Fill every night
on autopilot.

Wine bars live on the calendar. Jazz nights, winemaker dinners, tasting flights, new arrivals from the importer. Regulr automatically pulls new events from your website, learns who cares about each, and pushes the right invite at the right time. The room fills before the doors open.

New arrivals & flights

Push to every guest whose palate matches the new bottle. Pour a glass aside for regulars. The Pinot crowd hears about the Willamette, the Old World drinkers get the Barolo flight.

Winemaker dinners & tastings

Auto-invite every guest who pulled up a stool in the last 12 months. The quiz on the coaster captures everyone new walking in. The seats are held before the menu prints.

Jazz nights & live music

Thursday jazz, Sunday vinyl sets. Push to the regulars who stayed late last time and hold the corner table they love. Every recurring night becomes a known-guest fill.

Quiet weeknights

Tuesday at 7 looking thin? Push the welcome glass to the work-from-home crowd on your list. Empty becomes full, $0 in marketing spend, no Instagram post needed.

Results

The pour speaks for itself.

Based on retention benchmarks across wine bars, bottle shops, and neighborhood hospitality.

+0%

Visit Frequency

Regulars come back more often

+0%

Tab Size

Extra glass, extra bottle

0x

Guest LTV

Every regular worth more over time

+0%

Google / Resy reviews

More ratings every month

Built to compound

Every month, your list gets bigger.
Every push, the engine gets smarter.

Other marketing fades the day you stop paying. Regulr does the opposite. Every visitor captured, every push opened, every redemption tracked, it all stacks. Your list never degrades. The engine never stops learning.

Month 1

0

First captures

Month 6

0

Cadence is set

Month 12

0

Engine is dialed

Month 24

0

Compounding

Illustrative growth for a wine bar capturing 150–250 guests a month at typical neighborhood volume.

Your list never degrades

Wallet passes have 96% retention at 30 days. Guests don't unsubscribe, the inbox doesn't bury them, the carrier doesn't filter them. Every regular you capture stays captured.

Every push makes it smarter

Every send teaches the engine who responds to what. Pinot drinkers, Old World crowds, flight-night regulars, Thursday-jazz faithful. Month 12 messaging beats month 1 by a mile, no work from you.

Your moat compounds

Twelve months of capture, segmentation, and refinement is a moat no new wine bar can match by writing a check. The longer you run, the harder you are to catch.

Pricing

Run a 2-month pilot.

We're onboarding pilot wine bars only right now. Everything included, no per-message fees, founder-led setup.

2-Month Wine Bar Pilot

$499total

60 days, everything included, cancel anytime

Unlimited Regulr campaigns

Unlimited wallet push notifications

QR / NFC capture system + custom quiz

Cellar Club wallet pass, your brand

POS integration (Toast, Square, SpotOn, Lightspeed, Clover)

Wine-native AI voice (varietal, pour, cadence)

Google & Resy review engine

Founder-led onboarding

Apply for a Pilot

Pilot program. Reviewed within 48 hours.

Inside the pilot

60 days of Regulr, fully set up

Founder-led onboarding, no handoffs

Weekly check-ins on what's working

Built around your next tasting or event calendar

How it works

01

Apply. Reply to an email, 2 minutes.

02

A glass with the founder. 20-minute fit call.

03

Launch. We build your setup and run it for 60 days.

FAQ

Wine bar questions.

Keep the regulars
you already poured for.

Set up in 15 minutes. First captured guests within a week.
No contract. No per-message fees. Just more regulars at the bar.