The retention engine for sauna + cold plunge venues

Pack the sauna.
Fill every session.
Convert every trial.

Regulr connects to your booking system and your POS, captures visitors onto your list, and runs personalized marketing on autopilot. The result is visitors who actually come back for a second cycle, drop-ins who convert to memberships, and guided sessions that fill before they post on Instagram.

1:1personalized to every customer
100%automated, zero manual work
15 minto set up

The problem

They tried it once.
Then life happened.

Not because the cycle wasn't electric. Because building a weekly habit is hard, the Huberman episode that brought them in stopped trending, and nobody reminded them the cold plunge works best at week three. The data is brutal:

70–80%

of first-time contrast-therapy visitors don't return within 30 days

5%

retention lift can boost a wellness venue's profits up to 95%

$0

what most plunge / sauna venues spend on personalized retention today

But there's a deeper problem

The channels you've always
used are decaying.

Every year, the channels you rely on cost more and reach less. Email opens are sliding. Instagram organic reach has collapsed. SMS carriers filter aggressively and customers opt out. Then there are wallet passes.

Email

21%

avg open rate

Down ~2% per year, more inbox tabs every cycle

Instagram

~1.5%

organic reach

Cratered from 4–7% five years ago

SMS

$0.015

per message + rising

Carrier filtering, A2P fees, opt-out fatigue

Wallet Push

$0.00

per message

100% delivery. No filter. No opt-out wear.

Wallet passes are the same tech behind an airline boarding pass or a Starbucks card. Lives in Apple or Google Wallet, sends push notifications straight to the lock screen. No spam folder, no app to install. Downloads instantly.

The answer

How Regulr works in 4 steps.

01

Capture

First-timers into known members

02

Retain

Personalized 1:1 messages

03

Deliver

Wallet push, free and instant

04

Grow

Google and Yelp reviews

Step 1: Capture

Turn every visit into a
known member.

QR on the locker. NFC at the front desk. A 15-second branded quiz “sauna or plunge first?”. A free guest pass, a guided breathwork session on us, or a discount on their first month of unlimited. Phone captured, wallet pass on their phone, before they towel off.

Scan at the locker

QR on the locker, NFC at the front desk

Quick quiz

Sauna or plunge first? 15 seconds

Personalized offer

Guest pass, guided session, first-month deal

Share phone

One field, auto-formatted

Wallet Pass

Apple or Google Wallet, instant

15–28% of first-time visitors convert to known members

Step 2: Retain

POS data in.
Personalized marketing out.

Regulr connects to your Mindbody, Mariana Tek, Walla, or Vagaro data, learns who cycles what, when, and how often, and writes messages in your venue's voice. The cold-plunge crowd hears about the new contrast class. The sauna purists get the Sunday breathwork session. No batch blasts, no generic Mindbody spam.

Learns each visitor's cycle preference, time-of-day, and cadence

Writes in your voice, not generic Mindbody templates

Picks the right channel, time, and session for each person

Plugs into Mindbody, Mariana Tek, Walla, and Vagaro

R

Riley

Contrast Club · Cold-plunge regular

Riley — Sunday's guided ice + breathwork has 2 spots open. Last week you held 2:45 in the plunge. Coach K is leading. Want me to lock you in?

Cold-plunge preference + 6-day cadence + open class fit

M

Mia

Contrast Club · Sauna purist

Mia, Aufguss session Friday 7pm. Eucalyptus + the long cycle you always do. Members only, your spot's saved.

Long-sauna preference + Friday cadence (4 of last 5 Fridays)

J

Jordan

Contrast Club · Trial member, fading

Jordan, your trial wraps in 5 days. You did 6 cycles in 3 weeks — that's twice the average. Lock in unlimited and your next month is 25% off.

Trial conversion: 6 visits / 21 days, high engagement, end-of-trial window

3 visitors, 3 totally different messages, all written by Regulr from booking + visit data

Your cockpit

Your dashboard runs the studio.
You approve or set to autopilot.

Walk in Monday. Here's what shipped over the weekend.

Sends that went out on autopilot. Drafts waiting for approval. What needs you next. You decide how hands-on you want to be.

app.regulr.ai/dashboard/today
Search⌘K

Today

Good morning, Marcus

5 things shipped while you were closed · 8 need a look

Visits this week

847

+12%

Attributed revenue

$2,847

+34%

At-risk customers

12

−3

New regulars

46

+8

Next 5 actions

Auto-prioritized by Regulr
Win-back

12 at-risk customers ready to message

Sarah K. + 11 others · last visit 42d avg · 73% historical recapture in your vertical

Approve

8 messages need a look before they send at 4pm

Daily queue · SMS (3), RCS (4), wallet push (1) · all in brand voice

Reward

Marcus Reyes just hit 25 visits · free entrée unlocked

Auto-sent at 6:14am · he tapped 'claim' from the wallet push

Just now in your business

2mElena T. tapped redeem on her wallet pass · $14.80 spent · attributed
18mNew regular: Jordan W., 3rd visit this week · auto-segmented to Active
1hDaily strategy refresh: Engine added 4 win-back targets for this evening
CC

CONTRAST CLUB

DENVER · CO

MEMBER

Member

Riley Kim

Member since Feb '25 · Unlimited tier

Year

47cycles

Style

Cold+

This week

Bring a friend free

Use by Sun

CC · 0047 · RK

Built in your colors. Lives on every customer's phone. Updates push in real time.

Lock screen

Live

CB

Contrast Club

now

Riley, Sunday guided ice + breathwork has 2 spots open. Coach K is leading. Want me to lock you in?

A new push every time something matters. Free, instant, no spam folder.

Step 3: Deliver

Always on their phone.
Never in their spam.

Every visitor you capture gets a branded wallet pass for your venue. Your colors, your logo, your voice. It installs in Apple or Google Wallet, the apps already on every phone, no download required. Push notifications are free, instant, and land right on the lock screen. Right now, zero other contrast-therapy venues can do this. That's the cheat code.

$0.00

per push

vs $0.015 SMS

96%

keep their pass

at 30 days

100%

deliverability

no spam filters

Updates in real time

Your brand, your voice

iPhone + Android

No app to install

Try it now.

Add a sample wallet pass and get 4 real push notifications in under 45 seconds. Win-back, frequency, smart attach, event fill. The same 4 tactics Regulr runs for sauna and cold plunge studios.

Open the demo

Works on iPhone. Apple Wallet only for now.

Step 4: Grow

Turn great cycles
into Google 5-stars and word-of-mouth referrals.

Google is where new visitors find you. Word of mouth is how members stay. Most venues leave both to luck. After a good cycle, Regulr identifies happy members from booking signals (repeat session, class attendance, no comp) and sends a one-tap review request.

The right channel, sent at the exact right moment, while the post-plunge dopamine is still rolling.

Without Regulr

2–3

reviews/month

With Regulr

15–25

reviews/month

Higher Google rank pulls in the Huberman-curious crowd

1 extra star on Yelp drives 5–9% more revenue (Harvard Business School)

Members with social ties cancel 60% less (Mindbody 2025)

Booking confirms a visit

Class checked in, cycle complete. We know they were there.

Regulr scores satisfaction

Repeat member? Class booked again? Brought a friend? Strong signal.

Timed nudge

Sent at the exact right moment, while the experience is fresh

One tap to post

Direct link to Google, Yelp, ClassPass

2 hours ago

Three rounds, an hour of breathwork in the sauna, walked out feeling reset. The community here is rare — actually met people. New weekly habit.

Riley K. · Google · 5

5 hours ago

Tried the cold plunge twice this week. The membership pays for itself in dopamine alone. The staff knows my name and my favorite cycle.

Mia P. · Yelp · 5

Loyalty, your way

Build a loyalty program. Or don't.
Either way, it just works.

Some venues run unlimited memberships. Some run intro packs and 10-cycle bundles. Some just want the wallet pass to do its job. Regulr supports all three. Set up in minutes, no rewrites.

New

Build a new program

Cycle credits, tier ladders, member-only sessions, milestone perks (10th cycle, 100th cycle). Pick a template, tweak in the dashboard, go live the same day. No code, no rebuild.

Bring your own

Integrate what you already have

Already running a Mindbody, Mariana Tek, or Walla membership? Regulr layers on top. Your tiers, your auto-renew, our reach and personalization.

Lightweight

Skip the program entirely

Just want to capture customers and push messages? The wallet pass works without points. Add a program later when you're ready, or never.

Whichever path you pick, your customers get the same branded wallet pass. The program is just the rules on top.

Events

Fill events
on autopilot.

Bathhouses live on the class calendar. Guided breathwork, Aufguss rituals, full-moon plunges, contrast-cycle 101 intros, corporate wellness bookings. Regulr automatically pulls new sessions from your website, learns what each member cares about, and pushes the right invite at the right time. The sauna fills before the email goes out.

Guided sessions & Aufguss

Push to every member whose cycle preference matches the session. Breathwork-led, music-led, the full Othership-style guided ritual. Spots fill before the schedule hits Instagram.

Intro classes & contrast 101

Trial pass holders auto-invited to the next intro. The 3-round walkthrough that converts curious singles into recurring members. Conversion rate doubles when the timing's right.

Corporate wellness & buyouts

Group bookings (athlete recovery, corporate retreat, founder offsites) are the highest-AOV events you sell. Capture every guest at every buyout — they become next month's recurring members.

Off-peak fills

Tuesday 10am sauna empty? Push to the work-from-home wellness crowd in your list. Empty becomes full, $0 in marketing spend, no IG post needed.

Results

The cycle speaks for itself.

Based on retention benchmarks across boutique wellness studios and dedicated bathhouses.

+0%

Trial → Member

More intro passes convert

+0%

Renewal Lift

Members renew more (GWI)

0x

Member LTV

Every regular worth more over time

+0%

Google reviews

More ratings every month

Built to compound

Every month, your list gets bigger.
Every push, the engine gets smarter.

Other marketing fades the day you stop paying. Regulr does the opposite. Every visitor captured, every class booked, every cycle logged, it all stacks. Your list never degrades. The engine never stops learning.

Month 1

0

First captures

Month 6

0

Cadence is set

Month 12

0

Engine is dialed

Month 24

0

Compounding

Illustrative growth for a sauna + cold plunge venue capturing 150–250 visitors a month at typical bathhouse volume.

Your list never degrades

Wallet passes have 96% retention at 30 days. Members don't unsubscribe, the inbox doesn't bury them, the carrier doesn't filter them. Every visitor you capture stays captured.

Every push makes it smarter

Every send teaches the engine who responds to what. Cold-plunge regulars, sauna purists, Sunday-Aufguss crowd, breathwork class fillers, paddle-curious biohackers. Month 12 messaging beats month 1 by a mile.

Your moat compounds

Twelve months of capture, segmentation, and ritual-preference refinement is a moat no new venue can match by opening with a press release. The longer you run, the harder you are to catch.

Pricing

Run a 2-month pilot.

We're onboarding pilot venues only right now. Everything included, no per-message fees, founder-led setup.

2-Month Venue Pilot

$499total

60 days, everything included, cancel anytime

Unlimited Regulr campaigns

Unlimited wallet push notifications

QR / NFC capture system + custom cycle quiz

Member wallet pass, your brand

Booking integration (Mindbody, Mariana Tek, Walla, Vagaro)

Trial-to-member conversion automation

Contrast-therapy native voice (cycle, breathwork, ritual)

Founder-led onboarding

Apply for a Pilot

Pilot program. Reviewed within 48 hours.

Inside the pilot

60 days of Regulr, fully set up

Founder-led onboarding, no handoffs

Weekly check-ins on what's working

Built around your next class drop or membership push

How it works

01

Apply. Reply to an email, 2 minutes.

02

Sauna with the founder. 20-minute fit call (cycle optional).

03

Launch. We build your setup and run it for 60 days.

FAQ

Bathhouse questions.

Stop losing the visitors
who already walked in.

Set up in 15 minutes. First captured customers within a week.
No contract. No per-message fees. Just more members in the cycle.