The retention engine for day spas

Fill every slot.
Keep clients rebooking.
Turn one treatment into a ritual.

Regulr connects to your booking system, captures new clients onto your list, and runs personalized marketing on autopilot. The result is clients who rebook on cadence, fill your midweek slots, try the facial, and leave more 5-star reviews.

1:1personalized to every client
100%automated, zero manual work
15 minto set up

The problem

They left relaxed.
Then life got busy.

Not because the massage wasn't wonderful. Because self-care slips down the list, the calendar fills up, and nobody nudged them back before the stress caught up again. The data is brutal:

5%

increase in retention can lift profits 25–95% (Bain)

5–7x

more it costs to acquire a new client than to keep one you have

$0

what the average day spa spends on personalized retention today

But there's a deeper problem

The channels you've always
used are decaying.

Every year, the channels you rely on cost more and reach less. Email opens are sliding. Instagram organic reach has collapsed. SMS carriers filter aggressively and clients opt out. Then there are wallet passes.

Email

21%

avg open rate

Down ~2% per year, more inbox tabs every cycle

Instagram

~1.5%

organic reach

Cratered from 4–7% five years ago

SMS

$0.015

per message + rising

Carrier filtering, A2P fees, opt-out fatigue

Wallet Push

$0.00

per message

100% delivery. No filter. No opt-out wear.

Wallet passes are the same tech behind an airline boarding pass or a Starbucks card. Lives in Apple or Google Wallet, sends push notifications straight to the lock screen. No spam folder, no app to install. Downloads instantly.

The answer

How Regulr works in 4 steps.

01

Capture

First-timers into known clients

02

Retain

Personalized 1:1 messages

03

Deliver

Wallet push, free and instant

04

Grow

Google and Yelp reviews

Step 1: Capture

Turn every first visit into a
known client.

QR at the front desk. NFC on the check-in tablet. A 15-second branded quiz “massage, facial, or both?”. A free aromatherapy upgrade on their next visit, a warm neck wrap on us, or first dibs on the seasonal ritual. Phone captured, wallet pass on their phone, before they leave the lobby.

Scan at the front desk

Front-desk QR, check-in NFC, intake cards

Quick quiz

Massage, facial, or both? 15 seconds

Personalized offer

Free upgrade, neck wrap on us, held slot

Share phone

One field, auto-formatted

Wallet Pass

Apple or Google Wallet, instant

15–28% of first-time clients convert to known clients

Step 2: Retain

Booking data in.
Personalized marketing out.

Regulr reads your Mindbody, Vagaro, or Boulevard data, learns each client's rebooking cadence and service preference, and writes messages in your spa's voice. The monthly massage client gets the gentle rebooking nudge. The facial regular hears about the seasonal ritual. When a client slips past their window, that gap is the signal. No batch blasts, no generic reminder spam.

Learns each client's treatment preference and rebooking cadence

Writes in your voice, not generic reminder templates

Picks the right channel, time, and treatment for each person

Plugs into Mindbody, Vagaro, Boulevard, Zenoti, and Square

C

Claire

Stillwater · Monthly massage, past her window

Claire, it's been six weeks since your deep tissue with Mara. Your usual Thursday slot is open and a warm neck wrap is on us. Want me to hold it?

Win-back: monthly cadence broke, last visit 42d ago, deep tissue preference

T

Tessa

Stillwater · Quiet-midweek fill

Tessa, Wednesday afternoon is calm and an aromatherapy upgrade is on us with your next massage. Your usual 2pm is open. Want me to hold it?

Midweek slot fill: open Wednesday, free add-on, prefers afternoons

H

Hannah

Stillwater · Massage client, never tried a facial

Hannah, you've never tried our express facial and it pairs beautifully after a massage. It's on us this month. Want to add it to your next visit?

Cross-service nudge: massage-only history, free express facial offer

3 clients, 3 totally different messages, all written by Regulr from booking data

Your cockpit

Your dashboard runs the front desk.
You approve or set to autopilot.

Walk in Monday. Here's what shipped over the weekend.

Sends that went out on autopilot. Drafts waiting for approval. What needs you next. You decide how hands-on you want to be.

app.regulr.ai/dashboard/today
Search⌘K

Today

Good morning, Marcus

5 things shipped while you were closed · 8 need a look

Visits this week

847

+12%

Attributed revenue

$2,847

+34%

At-risk customers

12

−3

New regulars

46

+8

Next 5 actions

Auto-prioritized by Regulr
Win-back

12 at-risk customers ready to message

Sarah K. + 11 others · last visit 42d avg · 73% historical recapture in your vertical

Approve

8 messages need a look before they send at 4pm

Daily queue · SMS (3), RCS (4), wallet push (1) · all in brand voice

Reward

Marcus Reyes just hit 25 visits · free entrée unlocked

Auto-sent at 6:14am · he tapped 'claim' from the wallet push

Just now in your business

2mElena T. tapped redeem on her wallet pass · $14.80 spent · attributed
18mNew regular: Jordan W., 3rd visit this week · auto-segmented to Active
1hDaily strategy refresh: Engine added 4 win-back targets for this evening
SW

STILLWATER

DENVER · CO

SANCTUARY

Member

Claire Bennett

Member since Apr '24 · Sanctuary tier

Year

14visits

Favorite

Deep Tissue

This week

Free upgrade

Use by Sun

SW · 0014 · CB

Built in your colors. Lives on every client's phone. Updates push in real time.

Lock screen

Live

SW

Stillwater

now

Claire, it's been about six weeks since your deep tissue. Your therapist Mara has Thursday open and a warm neck wrap is on us. Want me to hold it?

A new push every time something matters. Free, instant, no spam folder.

Step 3: Deliver

Always on their phone.
Never in their spam.

Every client you capture gets a branded wallet pass for your spa. Your colors, your logo, your voice. It installs in Apple or Google Wallet, the apps already on every phone, no download required. Push notifications are free, instant, and land right on the lock screen. Right now, almost no other day spa can do this. That's the cheat code.

$0.00

per push

vs $0.015 SMS

96%

keep their pass

at 30 days

100%

deliverability

no spam filters

Updates in real time

Your brand, your voice

iPhone + Android

No app to install

Try it now.

Add a sample wallet pass and get 4 real push notifications in under 45 seconds. Win-back, frequency, smart attach, event fill. The same 4 tactics Regulr runs for day spas.

Open the demo

Works on iPhone. Apple Wallet only for now.

Step 4: Grow

Turn great treatments
into Google 5-stars and word-of-mouth referrals.

Google is where new clients find you. Word of mouth is how regulars stay. Most spas leave both to luck. After a great treatment, Regulr identifies happy clients from booking signals (rebooked, package holder, no comp) and sends a one-tap review request.

The right channel, sent at the exact right moment, while the post-treatment calm is still with them.

Without Regulr

2–3

reviews/month

With Regulr

15–25

reviews/month

Higher Google rank pulls in clients searching for a massage nearby

1 extra star drives 5–9% more revenue (Harvard Business School)

Clients with social ties to the spa cancel 60% less (Mindbody 2025)

Booking confirms a visit

Appointment checked in, treatment complete. We know they were there.

Regulr scores satisfaction

Rebooked? Package holder? No comp? Strong signal.

Timed nudge

Sent at the exact right moment, while the experience is fresh

One tap to post

Direct link to Google, Yelp, Facebook

2 hours ago

Mara is hands down the best deep-tissue therapist I've found. Walked out feeling like a new person, the steam room before was the perfect start. This is my monthly reset now.

Claire B. · Google · 5

5 hours ago

Came in for a massage, added the express facial, and I'm a member now. The calm the second you walk in, the warm neck wrap, the team that remembers my favorite. Worth every minute.

Tessa M. · Yelp · 5

Loyalty, your way

Build a loyalty program. Or don't.
Either way, it just works.

Some spas run a membership with tiers and member perks. Some sell treatment packages and gift cards. Some just want the wallet pass to do its job. Regulr supports all three. Set up in minutes, no rewrites.

New

Build a new program

Points per visit, Sanctuary tiers, birthday upgrades, package milestones, member-only ritual previews. Pick a template, tweak it in the dashboard, go live the same day. No code, no rebuild.

Bring your own

Integrate what you already have

Already running a Mindbody, Vagaro, or Boulevard membership or package program? Regulr layers on top. Your tiers and rewards, our reach and intelligence.

Lightweight

Skip the program entirely

Just want to capture clients and push messages? The wallet pass works without points. Add a program later when you're ready, or never.

Whichever path you pick, your clients get the same branded wallet pass. The program is just the rules on top.

Seasonal & rituals

Fill every slot
on autopilot.

Spas run on the calendar. Seasonal renewal rituals, new body treatments, couples evenings, the quiet midweek hours waiting to be booked. Regulr automatically pulls new offerings from your website, learns who cares about each, and pushes the right invite at the right time. The calendar fills before the email goes out.

Seasonal renewal rituals

Push to every client whose favorite treatment matches the new ritual. Hold a slot for members. The body-scrub fans hear about the spring renewal wrap, the facial crowd gets the seasonal glow.

New treatments & body work

Auto-invite every client who came in over the last 12 months. The quiz at the front desk captures everyone new walking in. The slots are held before the new menu prints.

Couples treatments & gifting

Couples evenings and gift-card season are the highest-value moments you sell. Push the held couples room to members, capture every gift recipient, and turn one visit into two regulars.

Quiet midweek slots

Wednesday at 2 looking empty? Push a free aromatherapy upgrade to the clients on your list who book afternoons. Empty becomes full, $0 in marketing spend, no Instagram post needed.

Results

The calm speaks for itself.

Based on retention benchmarks across day spas, massage studios, and wellness hospitality.

+0%

Rebooking Rate

Clients return on cadence

+0%

Service Average

Added upgrade, added facial

0x

Client LTV

Every regular worth more over time

+0%

Google reviews

More ratings every month

Built to compound

Every month, your list gets bigger.
Every push, the engine gets smarter.

Other marketing fades the day you stop paying. Regulr does the opposite. Every client captured, every rebooking logged, every service preference learned, it all stacks. Your list never degrades. The engine never stops learning.

Month 1

0

First captures

Month 6

0

Cadence is set

Month 12

0

Engine is dialed

Month 24

0

Compounding

Illustrative growth for a day spa capturing 150–250 clients a month at typical volume.

Your list never degrades

Wallet passes have 96% retention at 30 days. Clients don't unsubscribe, the inbox doesn't bury them, the carrier doesn't filter them. Every client you capture stays captured.

Every push makes it smarter

Every send teaches the engine who responds to what. Monthly massage clients, facial regulars, package holders, the seasonal-ritual crowd. Month 12 messaging beats month 1 by a mile, no work from you.

Your moat compounds

Twelve months of capture, segmentation, and service-preference refinement is a moat no new spa can match by writing a check. The longer you run, the harder you are to catch.

Pricing

Run a 2-month pilot.

We're onboarding pilot spas only right now. Everything included, no per-message fees, founder-led setup.

2-Month Spa Pilot

$499total

60 days, everything included, cancel anytime

Unlimited Regulr campaigns

Unlimited wallet push notifications

QR / NFC capture system + custom quiz

Member wallet pass, your brand

Booking integration (Mindbody, Vagaro, Boulevard, Zenoti)

Rebooking & cadence automation

Day-spa native voice (treatment, rebook, ritual)

Founder-led onboarding

Apply for a Pilot

Pilot program. Reviewed within 48 hours.

Inside the pilot

60 days of Regulr, fully set up

Founder-led onboarding, no handoffs

Weekly check-ins on what's working

Built around your next seasonal ritual or membership push

How it works

01

Apply. Reply to an email, 2 minutes.

02

A treatment with the founder. 20-minute fit call.

03

Launch. We build your setup and run it for 60 days.

FAQ

Day spa questions.

Keep the clients
you already relaxed.

Set up in 15 minutes. First captured clients within a week.
No contract. No per-message fees. Just more clients on the calendar.