Regulr connects to your POS, learns each customer, and runs 1:1 retention marketing on autopilot. The result is customers who come back more often, spend more, fill your events, and leave more 5-star reviews.
The problem
Not because the experience was bad. Because life got busy, and nobody reminded them to come back. The data is brutal:
67%
of first-time customers never return to a local business
5x
cheaper to retain an existing customer than acquire a new one
$0
what most local businesses spend on retention marketing
But there's a deeper problem
Even if you wanted to run retention marketing, you don't have contact info for most of your customers. No phone, no email, no way to bring them back.
~0%
of customers are contactable
at the average local business
0%
walk out the door
and you never hear from them again
Regulr solves both problems. First we capture them. Then we bring them back.
Step 1: Capture
A QR code on the table. An NFC sticker at the bar. A 15-second branded quiz. A personalized offer. Phone number captured, wallet pass delivered. All before they leave.
Scan or Tap
QR codes and NFC stickers across your venue
Take Quiz
Fun, branded, 15 seconds
Get Offer
Personalized to answers
Share Phone
One field, auto-formatted
Wallet Pass
Apple or Google, instant
Step 2: Retain
Regulr reads your transaction data, learns each customer's patterns, and writes personalized messages in your brand voice. Not batch blasts. 1:1 marketing that feels human.
Learns each customer's visit frequency & spend patterns
Writes in your brand voice, not generic templates
Picks the right channel, time, and offer for each person
Runs daily, zero manual effort after setup
Sarah
Glow Aesthetic · Med Spa
“Sarah, 6 weeks since your last Hydrafacial. Book by Friday and your LED boost is on us. ✨”
Win-back: 42 days since last visit, previously bi-monthly
Mike
Corner Pub · Bar
“Mike, new Odell IPA on tap. Your usual seat misses you. First pint’s on us tonight.”
Re-engagement: Regular who hasn’t visited in 12 days
Elena
Sol Yoga · Fitness
“Elena, you crushed 8 classes this month! 🔥 You just hit Gold tier. Bring a friend free to Vinyasa Flow tomorrow at 9am (only 3 spots left).”
Loyalty reward: High-frequency member, tier upgrade trigger
3 customers, 3 completely different messages, all generated by AI from POS data
Your cockpit
Walk in Monday. Here's what shipped over the weekend.
Sends that went out on autopilot. Drafts waiting for approval. What needs you next. You decide how hands-on you want to be.
Today
5 things shipped while you were closed · 8 need a look
Visits this week
847
+12%Attributed revenue
$2,847
+34%At-risk customers
12
−3New regulars
46
+8Next 5 actions
Auto-prioritized by Regulr12 at-risk customers ready to message
Sarah K. + 11 others · last visit 42d avg · 73% historical recapture in your vertical
8 messages need a look before they send at 4pm
Daily queue · SMS (3), RCS (4), wallet push (1) · all in brand voice
Marcus Reyes just hit 25 visits · free entrée unlocked
Auto-sent at 6:14am · he tapped 'claim' from the wallet push
Just now in your business
DINK CLUB
DENVER · CO
Member
Since Feb '25 · Top 5% all-time
Year
24visits
DUPR
4.21
This week
Free court hour
Use by Sun
DC · 0024 · MR
Lives in Apple Wallet or Google Wallet. Always on their phone
Lock screen
Live
Dink Club
now
Marcus, court 3 just opened at 7 tonight. Your usual crew is already in.
A new push every time something matters. Free, instant, no spam folder.
Step 3: Deliver
Every captured customer gets a branded Apple or Google Wallet pass. Push notifications are free, instant, and land right on their lock screen, not buried in an inbox or blocked by a carrier.
$0.00
per message
vs $0.015 SMS
90%
keep their pass
at 30 days
100%
deliverability
no spam filters
Channel comparison
Step 4: Grow
Reviews are the #1 driver of new customer acquisition for local businesses. But most owners are too busy to ask, and most customers forget. Regulr fixes both.
After every great visit, Regulr identifies happy customers from their POS data and sends a perfectly-timed review request. The right channel, the right moment, one tap to post.
Without Regulr
2–3
reviews/month
With Regulr
15–25
reviews/month
Higher Google ranking = more organic foot traffic
90% of consumers read reviews before visiting a business
Each 1-star increase on Yelp drives 5–9% more revenue
POS confirms a visit
Customer pays. We know they were there
AI identifies happy customers
Repeat visitor? Higher spend? Great signals.
Timed review nudge
Sent 2 hours later, while the experience is fresh
One-tap to post
Direct link to Google, Yelp, or TripAdvisor
“Best facial I've ever had. The Hydrafacial left my skin glowing for days. Already booked my next appointment!”
Sarah C. on Google
“This place is a hidden gem. Great craft cocktails and the staff actually remembers your name. Our new go-to spot.”
Mike R. on Yelp
Loyalty, your way
Some businesses want a points engine. Some have a punch card they love. Some just want the wallet pass to do its job. Regulr supports all three. Set up in minutes, no rewrites.
Points per visit, tier ladders, birthday rewards, anniversary milestones. Pick a template, tweak it in the dashboard, go live the same day. No code, no rebuild.
Already running Toast Loyalty, Square Loyalty, or a homegrown punch card? Regulr layers on top. Your rules and rewards, our reach and intelligence.
Just want to capture customers and push messages? The wallet pass works without points. Add a program later when you're ready, or never.
Whichever path you pick, your customers get the same branded wallet pass. The program is just the rules on top.
Results
Based on retention benchmarks across breweries, food halls, and multi-concept venues.
+0%
Visit Frequency
Regulars come back more often
+0%
Revenue Per Visit
They spend a bit more each time
0x
Customer Lifetime Value
Each regular is worth more over time
+0%
Reviews
More Google reviews every month
How it gets better
Day one Regulr ships with your industry's playbook. Every transaction sharpens the picture of each customer. Six months in, the engine reads patterns your best server would miss.
The engine reads from your POS every night. Patterns sharpen with every transaction. Your venue's playbook compounds in private to your venue, not pooled with competitors.
Customer brief
Sarah K.
What Regulr knows
First order: pad thai, house red
Walked in Monday 7:14pm
Industry playbook active. Sarah gets the new-guest welcome at her next visit.
Built for your industry
Different customers, different patterns, different strategies. Find yours.
Your regulars are your business. Keep them coming and they’ll bring their friends.
A dozen vendors under one roof. Give every customer a reason to try the next one.
Court bookings, open play, and the bar afterward. One pass ties it all together.
They loved the pasta. Then life got busy. One message brings them back.
Getting them in the door is hard. Getting them back after week 3 is harder.
Self-care isn’t a one-time thing. Remind them before the stress catches up.
You’re not just selling wine. You’re building a community that keeps coming back.
Every show is a chance to capture fans. Turn one-time tickets into lifetime regulars.
They told you their teams at signup. On game day, the right fans get the push.
Punch cards get lost in pockets. The wallet pass brings the morning routine back.
Recovery is a routine, not a splurge. Bring members back before the habit breaks.
Setup
No onboarding calls. No implementation timeline. Connect, scan, place. Done.
Link Toast, Square, or Clover. We import your customer history and start learning immediately.
Regulr analyzes your website and generates your brand voice, branded quiz, and wallet pass design. Automatically.
Print the codes we generate. Put them on tables, counters, or receipts. Campaigns start running on day one.
Pricing
We're onboarding pilot partners only right now. Everything included. No per-message fees.
2-Month Pilot
60 days, everything included, cancel anytime
Unlimited AI campaigns
Unlimited wallet push notifications
QR capture system + branded quiz
Customer intelligence dashboard
POS integration (Toast, Square, Clover)
Brand voice AI, writes in your tone
Review generation engine
Dedicated support
Pilot program. Reviewed within 48 hours.
Inside the pilot
60 days of Regulr, fully set up
Founder-led onboarding, no handoffs
Weekly check-ins on what's working
Every campaign, wallet pass, and POS sync
How it works
Apply. Reply to an email, 2 minutes.
Fit call. 20 minutes with the founder.
Launch. We build your setup and run it for 60 days.
FAQ
Set up in 15 minutes. First results within a week.
No contract. No per-message fees. Just more regulars.