The retention engine for boutique fitness studios

Fill every class.
Make the habit stick.
Turn drop-ins into members.

Regulr connects to your booking system and your POS, captures members onto your list, and runs personalized marketing on autopilot. The result is first-timers who actually come back for a second class, intro offers that convert to memberships, and new classes that fill before they post on Instagram.

1:1personalized to every member
100%automated, zero manual work
15 minto set up

The problem

They tried one class.
Then life happened.

Not because the class wasn't electric. Because building a weekly habit is hard, the intro offer that brought them in ran out, and nobody reminded them their class pack was about to expire. The data is brutal:

~50%

of new members stop showing up within their first six months

5%

retention lift can boost a studio's profits up to 95% (Bain)

$0

what most boutique studios spend on personalized retention today

But there's a deeper problem

The channels you've always
used are decaying.

Every year, the channels you rely on cost more and reach less. Email opens are sliding. Instagram organic reach has collapsed. SMS carriers filter aggressively and members opt out. Then there are wallet passes.

Email

21%

avg open rate

Down ~2% per year, more inbox tabs every cycle

Instagram

~1.5%

organic reach

Cratered from 4–7% five years ago

SMS

$0.015

per message + rising

Carrier filtering, A2P fees, opt-out fatigue

Wallet Push

$0.00

per message

100% delivery. No filter. No opt-out wear.

Wallet passes are the same tech behind an airline boarding pass or a Starbucks card. Lives in Apple or Google Wallet, sends push notifications straight to the lock screen. No spam folder, no app to install. Downloads instantly.

The answer

How Regulr works in 4 steps.

01

Capture

First-timers into known members

02

Retain

Personalized 1:1 messages

03

Deliver

Wallet push, free and instant

04

Grow

Google and ClassPass reviews

Step 1: Capture

Turn every class into a
known member.

QR on the mat. NFC at the front desk. A 15-second branded quiz “spin, sculpt, or HIIT?”. A first class free, a recovery class on us, or a free week of unlimited. Phone captured, wallet pass on their phone, before they leave the studio.

Scan at the mat

QR on the mat, NFC at the front desk

Quick quiz

Spin, sculpt, or HIIT? 15 seconds

Personalized offer

First class free, recovery class, free week

Share phone

One field, auto-formatted

Wallet Pass

Apple or Google Wallet, instant

15–28% of first-time members convert to known members

Step 2: Retain

Attendance data in.
Personalized marketing out.

Regulr connects to your Mindbody, Momence, Mariana Tek, or WellnessLiving data and reads attendance over time. When a 3x-a-week member drops to once, then to zero, that dip is the churn signal. The engine writes the win-back in the studio's voice. No batch blasts, no generic Mindbody spam.

Reads each member's class preference, time-of-day, and cadence

Writes in your voice, not generic Mindbody templates

Picks the right channel, time, and class for each person

Plugs into Mindbody, Momence, Mariana Tek, and WellnessLiving

M

Maya

Cadence · Spin regular

Maya, Saturday's 9am ride has 2 spots open. You've made 4 of the last 5 Saturdays. Coach Jess is leading. Want me to save your front-row bike?

Spin preference + Saturday cadence + open class fit

T

Tara

Cadence · Sculpt member, fading

Tara, it's been 12 days. You used to come twice a week. A recovery class is on us this week. Same Tuesday 6pm slot you love is open.

Attendance dip: 2x/week to 0 over 12 days, win-back window

J

Jordan

Cadence · Class pack, almost out

Jordan, you've got 2 classes left on your pack. You booked 8 in 3 weeks, double the average. Roll into unlimited this week and your first week is on us.

Pack-to-unlimited: 8 visits / 21 days, high engagement, pack nearly spent

3 members, 3 totally different messages, all written by Regulr from booking + attendance data

Your cockpit

Your dashboard runs the studio.
You approve or set to autopilot.

Walk in Monday. Here's what shipped over the weekend.

Sends that went out on autopilot. Drafts waiting for approval. What needs you next. You decide how hands-on you want to be.

app.regulr.ai/dashboard/today
Search⌘K

Today

Good morning, Marcus

5 things shipped while you were closed · 8 need a look

Visits this week

847

+12%

Attributed revenue

$2,847

+34%

At-risk customers

12

−3

New regulars

46

+8

Next 5 actions

Auto-prioritized by Regulr
Win-back

12 at-risk customers ready to message

Sarah K. + 11 others · last visit 42d avg · 73% historical recapture in your vertical

Approve

8 messages need a look before they send at 4pm

Daily queue · SMS (3), RCS (4), wallet push (1) · all in brand voice

Reward

Marcus Reyes just hit 25 visits · free entrée unlocked

Auto-sent at 6:14am · he tapped 'claim' from the wallet push

Just now in your business

2mElena T. tapped redeem on her wallet pass · $14.80 spent · attributed
18mNew regular: Jordan W., 3rd visit this week · auto-segmented to Active
1hDaily strategy refresh: Engine added 4 win-back targets for this evening
CD

CADENCE

DENVER · CO

FRONT ROW

Member

Maya Chen

Member since Feb '25 · Unlimited tier

Year

41classes

Streak

6 wk

This week

Free recovery class

Use by Sun

CD · 0041 · MC

Built in your colors. Lives on every member's phone. Updates push in real time.

Lock screen

Live

CD

Cadence

now

Maya, Saturday 9am sculpt has 2 spots open. Coach Jess is leading. Want me to save your front-row spot?

A new push every time something matters. Free, instant, no spam folder.

Step 3: Deliver

Always on their phone.
Never in their spam.

Every member you capture gets a branded wallet pass for your studio. Your colors, your logo, your voice. It installs in Apple or Google Wallet, the apps already on every phone, no download required. Push notifications are free, instant, and land right on the lock screen. Right now, almost no other studio can do this. That's the cheat code.

$0.00

per push

vs $0.015 SMS

96%

keep their pass

at 30 days

100%

deliverability

no spam filters

Updates in real time

Your brand, your voice

iPhone + Android

No app to install

Try it now.

Add a sample wallet pass and get 4 real push notifications in under 45 seconds. Win-back, frequency, smart attach, event fill. The same 4 tactics Regulr runs for boutique fitness studios.

Open the demo

Works on iPhone. Apple Wallet only for now.

Step 4: Grow

Turn great classes
into Google 5-stars and word-of-mouth referrals.

Google is where new members find you. Word of mouth is how members stay. Most studios leave both to luck. After a good class, Regulr identifies happy members from booking signals (repeat class, attendance streak, no comp) and sends a one-tap review request.

The right channel, sent at the exact right moment, while the post-class endorphins are still rolling.

Without Regulr

2–3

reviews/month

With Regulr

15–25

reviews/month

Higher Google rank pulls in members searching for a new studio

1 extra star drives 5–9% more revenue (Harvard Business School)

Members with social ties cancel 60% less (Mindbody 2025)

Booking confirms a class

Checked in, class complete. We know they were there.

Regulr scores satisfaction

Repeat member? Booked again? Brought a friend? Strong signal.

Timed nudge

Sent at the exact right moment, while the class is fresh

One tap to post

Direct link to Google, ClassPass, Mindbody

2 hours ago

Coach Jess's Saturday ride is the best hour of my week. The energy, the playlists, the front row. Found my studio and my people. New weekly habit.

Maya C. · Google · 5

5 hours ago

Took the intro week on a whim and never left. Sculpt twice a week and the membership pays for itself. The staff knows my name and my favorite spot.

Tara P. · ClassPass · 5

Loyalty, your way

Build a loyalty program. Or don't.
Either way, it just works.

Some studios run unlimited memberships. Some run intro offers and 10-class packs. Some just want the wallet pass to do its job. Regulr supports all three. Set up in minutes, no rewrites.

New

Build a new program

Class credits, tier ladders, member-only classes, milestone perks (10th class, 100th class). Pick a template, tweak in the dashboard, go live the same day. No code, no rebuild.

Bring your own

Integrate what you already have

Already running a Mindbody, Momence, or Mariana Tek membership? Regulr layers on top. Your tiers, your auto-renew, our reach and personalization.

Lightweight

Skip the program entirely

Just want to capture members and push messages? The wallet pass works without points. Add a program later when you're ready, or never.

Whichever path you pick, your members get the same branded wallet pass. The program is just the rules on top.

Classes

Fill classes
on autopilot.

Studios live on the class schedule. New formats, new instructors, signature workshops, challenge series. Regulr automatically pulls new classes from your booking system, learns what each member cares about, and pushes the right invite at the right time. The class fills before the email goes out.

New formats & instructors

Push to every member whose class preference matches the launch. New HIIT block, new sculpt coach, new ride. Spots fill before the schedule hits Instagram.

Intro offers & first-timers

Intro-pack holders auto-invited to the next beginner-friendly class. The welcoming format that converts curious drop-ins into recurring members. Conversion rate doubles when the timing's right.

Challenges & workshops

Six-week challenges and signature workshops are the highest-value programs you sell. Capture members at every workshop, they become next month's recurring regulars.

Off-peak fills

Tuesday 2pm class empty? Push to the work-from-home crowd in your list. Empty becomes full, $0 in marketing spend, no IG post needed.

Results

The class speaks for itself.

Based on retention benchmarks across boutique fitness studios and membership-driven gyms.

+0%

Intro → Member

More intro offers convert

+0%

Renewal Lift

Members renew more (GWI)

0x

Member LTV

Every regular worth more over time

+0%

Google reviews

More ratings every month

Built to compound

Every month, your list gets bigger.
Every push, the engine gets smarter.

Other marketing fades the day you stop paying. Regulr does the opposite. Every member captured, every class booked, every check-in logged, it all stacks. Your list never degrades. The engine never stops learning.

Month 1

0

First captures

Month 6

0

Cadence is set

Month 12

0

Engine is dialed

Month 24

0

Compounding

Illustrative growth for a boutique studio capturing 150–250 members a month at typical class volume.

Your list never degrades

Wallet passes have 96% retention at 30 days. Members don't unsubscribe, the inbox doesn't bury them, the carrier doesn't filter them. Every member you capture stays captured.

Every push makes it smarter

Every send teaches the engine who responds to what. Spin regulars, sculpt diehards, Saturday-morning crowd, challenge joiners, intro-offer first-timers. Month 12 messaging beats month 1 by a mile.

Your moat compounds

Twelve months of capture, segmentation, and attendance-pattern refinement is a moat no new studio can match by opening with a launch post. The longer you run, the harder you are to catch.

Pricing

Run a 2-month pilot.

We're onboarding pilot studios only right now. Everything included, no per-message fees, founder-led setup.

2-Month Studio Pilot

$499total

60 days, everything included, cancel anytime

Unlimited Regulr campaigns

Unlimited wallet push notifications

QR / NFC capture system + custom class quiz

Member wallet pass, your brand

Booking integration (Mindbody, Momence, Mariana Tek, WellnessLiving)

Intro-to-member conversion automation

Studio-native voice (classes, streaks, front row)

Founder-led onboarding

Apply for a Pilot

Pilot program. Reviewed within 48 hours.

Inside the pilot

60 days of Regulr, fully set up

Founder-led onboarding, no handoffs

Weekly check-ins on what's working

Built around your next class launch or membership push

How it works

01

Apply. Reply to an email, 2 minutes.

02

Take a class with the founder. 20-minute fit call (class optional).

03

Launch. We build your setup and run it for 60 days.

FAQ

Studio questions.

Keep the members
who already walked in.

Set up in 15 minutes. First captured members within a week.
No contract. No per-message fees. Just more members in the front row.