The retention engine for neighborhood restaurants

Fill every table.
Bring regulars back more.
Turn first meals into a ritual.

Regulr connects to your POS, captures walk-in traffic onto your list, and runs personalized marketing on autopilot. The result is guests who come back more often, order the special, fill your slow nights and wine dinners, and leave more 5-star reviews.

1:1personalized to every guest
100%automated, zero manual work
15 minto set up

The problem

Your regulars love you.
Then they drift away.

Not because the pasta was off. Because life got busy, a new spot opened down the block, and nobody nudged them back to their usual table. The data is brutal:

5%

increase in retention can lift profits 25–95% (Bain)

5–7x

more it costs to acquire a new guest than to keep one you have

$0

what the average restaurant spends on personalized retention today

But there's a deeper problem

The channels you've always
used are decaying.

Every year, the channels you rely on cost more and reach less. Email opens are sliding. Instagram organic reach has collapsed. SMS carriers filter aggressively and guests opt out. Then there are wallet passes.

Email

21%

avg open rate

Down ~2% per year, more inbox tabs every cycle

Instagram

~1.5%

organic reach

Cratered from 4–7% five years ago

SMS

$0.015

per message + rising

Carrier filtering, A2P fees, opt-out fatigue

Wallet Push

$0.00

per message

100% delivery. No filter. No opt-out wear.

Wallet passes are the same tech behind an airline boarding pass or a Starbucks card. Lives in Apple or Google Wallet, sends push notifications straight to the lock screen. No spam folder, no app to install. Downloads instantly.

The answer

How Regulr works in 4 steps.

01

Capture

First-timers into known regulars

02

Retain

Personalized 1:1 messages

03

Deliver

Wallet push, free and instant

04

Grow

Google and Resy reviews

Step 1: Capture

Turn every cover into a
known regular.

QR on the table tent. NFC on the check presenter. A 15-second branded quiz “pasta, pizza, or wine?”. A plate on us on their next visit, a welcome glass, or first dibs on the next wine dinner. Phone captured, wallet pass on their phone, before they finish the meal.

Scan the table tent

Table-tent QR, check-presenter NFC, menu cards

Quick quiz

Pasta, pizza, or wine? 15 seconds

Personalized offer

Plate on us, welcome glass, held seat

Share phone

One field, auto-formatted

Wallet Pass

Apple or Google Wallet, instant

15–28% of restaurant guests convert to known regulars

Step 2: Retain

POS data in.
Personalized marketing out.

Regulr reads your Toast, Square, or SpotOn data, learns who orders what, and writes messages in your restaurant's voice. The carbonara regular hears about the guanciale special. The pasta-night crowd gets the Tuesday invite. When a monthly regular goes quiet, that gap is the signal. No batch blasts, no generic loyalty spam.

Learns each guest's dish preference and visit cadence

Writes in your voice, not generic loyalty templates

Picks the right channel, time, and plate for each person

Plugs into Toast, Square, SpotOn, Clover, and Resy

N

Nina

Tavola · Carbonara regular

Nina, the guanciale just came in and the carbonara is on tonight. We saved your usual table. The kitchen's open till 10.

Chef's special: matches carbonara preference, 9 days since last visit

D

Daniel

Tavola · Monthly regular, fading

Daniel, it's been a few weeks. Your corner two-top is open Friday and a plate of the cacio e pepe you love is on us, with a glass to start. Pull up a chair whenever you're back.

Win-back: monthly cadence broke, last visit 34d ago, cacio e pepe preference

P

Priya

Tavola · Pasta-night regular

Priya, pasta night is back Tuesday and the first plate is on us. Your table by the window is open. Want me to hold it?

Pasta-night invite: Tuesday regular (3 of last 4)

3 guests, 3 totally different messages, all written by Regulr from POS data

Your cockpit

Your dashboard runs the dining room.
You approve or set to autopilot.

Walk in Monday. Here's what shipped over the weekend.

Sends that went out on autopilot. Drafts waiting for approval. What needs you next. You decide how hands-on you want to be.

app.regulr.ai/dashboard/today
Search⌘K

Today

Good morning, Marcus

5 things shipped while you were closed · 8 need a look

Visits this week

847

+12%

Attributed revenue

$2,847

+34%

At-risk customers

12

−3

New regulars

46

+8

Next 5 actions

Auto-prioritized by Regulr
Win-back

12 at-risk customers ready to message

Sarah K. + 11 others · last visit 42d avg · 73% historical recapture in your vertical

Approve

8 messages need a look before they send at 4pm

Daily queue · SMS (3), RCS (4), wallet push (1) · all in brand voice

Reward

Marcus Reyes just hit 25 visits · free entrée unlocked

Auto-sent at 6:14am · he tapped 'claim' from the wallet push

Just now in your business

2mElena T. tapped redeem on her wallet pass · $14.80 spent · attributed
18mNew regular: Jordan W., 3rd visit this week · auto-segmented to Active
1hDaily strategy refresh: Engine added 4 win-back targets for this evening
TV

TAVOLA

DENVER · CO

HOUSE TABLE

Member

Nina Russo

Member since Mar '24 · House Table

Year

32visits

Dish

Carbonara

This week

Free plate

Use by Sun

TV · 0032 · NR

Built in your colors. Lives on every regular's phone. Updates push in real time.

Lock screen

Live

TV

Tavola

now

Nina, the carbonara is on tonight and the guanciale just came in. We saved your usual table. See you after 6?

A new push every time something matters. Free, instant, no spam folder.

Step 3: Deliver

Always on their phone.
Never in their spam.

Every guest you capture gets a branded wallet pass for your restaurant. Your colors, your logo, your voice. It installs in Apple or Google Wallet, the apps already on every phone, no download required. Push notifications are free, instant, and land right on the lock screen. Right now, almost no other restaurant can do this. That's the cheat code.

$0.00

per push

vs $0.015 SMS

96%

keep their pass

at 30 days

100%

deliverability

no spam filters

Updates in real time

Your brand, your voice

iPhone + Android

No app to install

Try it now.

Add a sample wallet pass and get 4 real push notifications in under 45 seconds. Win-back, frequency, smart attach, event fill. The same 4 tactics Regulr runs for restaurants.

Open the demo

Works on iPhone. Apple Wallet only for now.

Step 4: Grow

Turn great meals
into Google 5-stars and Resy raves.

Google is where new guests find you. Resy and OpenTable are where they book. Most restaurants leave all three to luck. After a good meal, Regulr identifies happy regulars from POS signals (repeat visit, bigger check, no comp) and sends a one-tap review request.

The right channel, sent at the exact right moment, while the last course is still on their mind.

Without Regulr

2–3

reviews/month

With Regulr

15–25

reviews/month

Higher Google rank pulls in guests searching for dinner nearby

1 extra star drives 5–9% more revenue (Harvard Business School)

Strong Resy and OpenTable ratings fill the book on quiet weeknights

POS confirms a visit

Check closed, plates went out. We know they were there.

Regulr scores satisfaction

Repeat regular? Bigger check? No comp? Strong signal.

Timed nudge

Sent at the exact right moment, while the experience is fresh

One tap to post

Direct link to Google, Yelp, Resy, OpenTable

2 hours ago

The cacio e pepe is the best plate I've had all year. House-made pasta, a server who knew exactly which wine to pour with it. Found my neighborhood spot and my people.

Nina R. · Google · 5

5 hours ago

Came in for a quick dinner, stayed for pasta night, now I'm here every Tuesday. The corner table, the wood-fire mains, the staff who remember my usual. Worth the reservation.

Daniel S. · Resy · 5

Loyalty, your way

Build a loyalty program. Or don't.
Either way, it just works.

Some restaurants run a House Table club with tiers and member perks. Some have a punch card they love. Some just want the wallet pass to do its job. Regulr supports all three. Set up in minutes, no rewrites.

New

Build a new program

Points per visit, House Table tiers, birthday plates, anniversary milestones, member-only tastings. Pick a template, tweak it in the dashboard, go live the same day. No code, no rebuild.

Bring your own

Integrate what you already have

Already running Toast Loyalty, Square Loyalty, or a homegrown punch card? Regulr layers on top. Your rules and rewards, our reach and intelligence.

Lightweight

Skip the program entirely

Just want to capture regulars and push messages? The wallet pass works without points. Add a program later when you're ready, or never.

Whichever path you pick, your regulars get the same branded wallet pass. The program is just the rules on top.

Events

Fill every night
on autopilot.

Restaurants live on the calendar. Pasta nights, wine dinners, chef's tastings, new seasonal specials from the kitchen. Regulr automatically pulls new events from your website, learns who cares about each, and pushes the right invite at the right time. The room fills before the doors open.

Specials & seasonal menus

Push to every guest whose usual dish matches the new plate. Hold a table for regulars. The carbonara crowd hears about the guanciale special, the wood-fire fans get the branzino.

Wine dinners & tastings

Auto-invite every guest who pulled up a chair in the last 12 months. The quiz on the table tent captures everyone new walking in. The seats are held before the menu prints.

Pasta night & weekly rhythm

Tuesday pasta night, Sunday supper. Push to the regulars who came last time and hold the table they love. Every recurring night becomes a known-guest fill.

Quiet weeknights

Wednesday at 7 looking thin? Push the welcome plate to the neighborhood crowd on your list. Empty becomes full, $0 in marketing spend, no Instagram post needed.

Results

The plate speaks for itself.

Based on retention benchmarks across restaurants, trattorias, and neighborhood hospitality.

+0%

Visit Frequency

Regulars come back more often

+0%

Check Average

Extra plate, extra glass

0x

Guest LTV

Every regular worth more over time

+0%

Google / Resy reviews

More ratings every month

Built to compound

Every month, your list gets bigger.
Every push, the engine gets smarter.

Other marketing fades the day you stop paying. Regulr does the opposite. Every visitor captured, every push opened, every redemption tracked, it all stacks. Your list never degrades. The engine never stops learning.

Month 1

0

First captures

Month 6

0

Cadence is set

Month 12

0

Engine is dialed

Month 24

0

Compounding

Illustrative growth for a restaurant capturing 200–300 guests a month at typical neighborhood volume.

Your list never degrades

Wallet passes have 96% retention at 30 days. Guests don't unsubscribe, the inbox doesn't bury them, the carrier doesn't filter them. Every regular you capture stays captured.

Every push makes it smarter

Every send teaches the engine who responds to what. Pasta-night regulars, special-chasers, weekend brunch crowds, Tuesday faithful. Month 12 messaging beats month 1 by a mile, no work from you.

Your moat compounds

Twelve months of capture, segmentation, and refinement is a moat no new restaurant can match by writing a check. The longer you run, the harder you are to catch.

Pricing

Run a 2-month pilot.

We're onboarding pilot restaurants only right now. Everything included, no per-message fees, founder-led setup.

2-Month Restaurant Pilot

$499total

60 days, everything included, cancel anytime

Unlimited Regulr campaigns

Unlimited wallet push notifications

QR / NFC capture system + custom quiz

House Table wallet pass, your brand

POS integration (Toast, Square, SpotOn, Clover)

Restaurant-native AI voice (dish, special, cadence)

Google & Resy review engine

Founder-led onboarding

Apply for a Pilot

Pilot program. Reviewed within 48 hours.

Inside the pilot

60 days of Regulr, fully set up

Founder-led onboarding, no handoffs

Weekly check-ins on what's working

Built around your next special or event calendar

How it works

01

Apply. Reply to an email, 2 minutes.

02

A meal with the founder. 20-minute fit call.

03

Launch. We build your setup and run it for 60 days.

FAQ

Restaurant questions.

Keep the regulars
you already cooked for.

Set up in 15 minutes. First captured guests within a week.
No contract. No per-message fees. Just more regulars at the table.