SMS for quick decisions. Email for considered ones. Wallet push for daily habits. The AI picks the right channel, writes the right message, and sends it at the right time. For every customer, every day.
A text to a restaurant regular at 11am gets read in 3 minutes and drives a lunch visit. An email to a med spa client about treatment maintenance gives them space to think and book. A wallet push to a gym member at 6am shows up on their lock screen right before they decide whether to work out. Same engine. Different channels. Different jobs.
AI selects the channel based on customer preference and vertical defaults
Each channel has strict character limits enforced at generation time
Frequency caps prevent over-messaging (1-3 per week depending on vertical)
Multi-channel sequences escalate across channels for win-back campaigns
SMS
Rosso Trattoria
“Marcus, the new Barolo pairs perfectly with the short rib. Your usual booth is open at 7:30 tonight.”
| Industry | Primary Channel | Best Send Time | Max Frequency |
|---|---|---|---|
| Restaurants | SMS | 11am-12pm (lunch) / 3-4pm (dinner) | 2-3/week |
| Bars | SMS | 5-9pm (evening decisions) | 1-2/week |
| Coffee Shops | SMS + Wallet Push | 6:30am (morning) / 1:30pm (afternoon) | 2-3/week |
| Med Spas | Email + SMS | 10am (scheduling window) | 1-2/week |
| Salons | SMS | 10am-2pm (Tue-Thu) | 1-2/week |
| Fitness Studios | Wallet Push + SMS | 5-7am (pre-workout) / 4-6pm | 2-3/week |
| Day Spas | SMS + Email | 10am (wellness window) | 1-2/week |
| Food Halls | SMS | 3-4pm (evening planning) | 2-3/week |
TCPA-compliant opt-in tracking for every SMS subscriber
No messages before 9am or after 9pm in the customer's timezone
Automatic frequency caps prevent over-messaging (configurable per venue)
One-tap unsubscribe honored instantly on all channels
Opt-in consent records with timestamps stored for every subscriber
Email blast to a restaurant customer
Open rate
20%
Conversion
1-3%
They decided where to eat 4 hours before they read it.
SMS to the same customer at 11am
Open rate
98%
Conversion
8-15%
Landed right when they were deciding on lunch. Table booked.
Wallet push to a gym member at 6am
Open rate
95%+
Conversion
15-25%
Lock screen notification before they decided to skip the workout.
The AI picks the channel that matches how each customer makes decisions. Every message lands in the right place at the right time.
Every message is personalized, timed, and sent through the channel that customer actually responds to. No batch blasts. No guesswork.
15-minute setup. No credit card required.
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