Integration

Regulr + Toast POS

Regulr's Toast integration brings AI-powered retention to your restaurant.

5 min read

Overview

Regulr's Toast integration brings AI-powered retention to your restaurant. By connecting to Toast POS, Regulr automatically syncs guest data, tracks dining frequency, and identifies customers who are at risk of not returning. Automated campaigns bring them back before they forget about you: while your staff keeps using Toast exactly as they do today. Toast is the most popular restaurant POS in the United States, powering tens of thousands of restaurants from single-location independents to multi-unit groups. Regulr's native Toast integration leverages Toast's comprehensive transaction data: including guest names, order history, menu items, check totals, and visit frequency: to build rich guest profiles that power AI-driven retention. The integration is read-only, meaning Regulr never modifies your Toast data, affects POS performance, or changes how your team works. It simply adds an intelligent retention layer on top of the data you are already generating every day.

How data flows

A read-only connection. Regulr pulls data from Toast POS, runs AI analysis, and reaches your customers through the right channel.

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Toast POS

Guest names and contact informationOrder history and check totalsVisit dates and dining frequency
R

Regulr AI

Churn PredictionSmart CampaignsWallet Passes
SMS & EmailPush NotificationsWallet Passes
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Your Customers

What syncs automatically

Once connected, Regulr pulls this data from Toast POS in real time.

✓Guest names and contact information
✓Order history and check totals
✓Visit dates and dining frequency
✓Menu item and category data
✓Payment information
✓Table and service type data

What you can do with it

Features unlocked when Regulr connects to Toast POS.

⚡

Real-time guest data sync from Toast POS

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Automatic guest profile creation from Toast transactions

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Dining frequency and spend tracking

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Menu item preference analysis for targeted offers

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AI-powered churn prediction for restaurant guests

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Automated SMS & email win-back campaigns

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Apple & Google Wallet loyalty passes

⭐

Multi-location restaurant group support

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Free: Toast POS Integration Checklist

A printable checklist for connecting Toast POS to Regulr, plus templates for your first retention campaigns. Straight to your inbox.

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How to set it up

Most people finish in under 5 minutes. No technical skills needed.

1

Connect Toast to Regulr

From your Regulr dashboard, select Toast as your POS. Authorize the connection through Toast's partner portal. Takes under a minute.

2

Guest data import

Regulr imports your Toast guest history, creating rich customer profiles from transaction data. Existing guests are matched and merged automatically.

3

AI learns your restaurant

Our AI analyzes your guest patterns: who's a regular, who's at risk, who's a VIP. Within hours, you'll have full visibility into your retention health.

4

Retention campaigns activate

Personalized win-back, VIP, and re-engagement campaigns start running automatically. Your guests get the right message at the right time.

Frequently Asked Questions

Does my Toast plan need to include loyalty?
No. Regulr provides its own loyalty and retention system. You don't need Toast's loyalty add-on. Regulr replaces it with more powerful AI-driven retention.
Will my servers need to do anything different?
Nothing. Regulr works in the background. Your servers keep using Toast as normal. All retention happens automatically behind the scenes.
Can Regulr see what guests ordered?
Yes. Regulr syncs menu item data so campaigns can reference specific dishes or categories, like offering a discount on a guest's favorite entree.
Does it work with Toast Online Ordering?
Yes. Regulr captures data from both dine-in and online orders placed through Toast, giving you a complete picture of each guest.

Ready to connect your Toast POS? Get started with Regulr — setup takes about 5 minutes.

Founder of Regulr & City Curated

Regulr is the customer retention layer for local businesses. It plugs into your POS, learns every customer's behavior, and runs personalized retention campaigns automatically — SMS, email, wallet pass updates, and RCS sentiment routing. Built for restaurants, coffee shops, salons, med spas, fitness studios, and other independent local businesses where every customer is a name and every visit matters.