Integration

Regulr + Lightspeed POS

Regulr's Lightspeed integration connects your restaurant or retail POS to AI-powered retention.

Brian BoesenBrian Boesen
|March 23, 2026|5 min read

Overview

Regulr's Lightspeed integration connects your restaurant or retail POS to AI-powered retention. Transaction data syncs automatically from Lightspeed to Regulr, where our AI identifies at-risk customers and launches personalized campaigns to keep them coming back. Whether you use Lightspeed Restaurant or Lightspeed Retail, Regulr adds the retention layer your business needs. Lightspeed is a globally recognized POS platform serving restaurants, retailers, and hospitality businesses with a comprehensive suite of commerce tools. Regulr's integration supports both Lightspeed Restaurant (Series K/L) and Lightspeed Retail (Series X/R), as well as Lightspeed eCommerce, providing unified retention across all your sales channels. The integration connects through Lightspeed's OAuth API, ensuring a secure and reliable data connection. Transaction history, customer profiles, and product data flow into Regulr automatically, where our AI identifies patterns, predicts churn, and triggers personalized retention campaigns without any manual work from your team.

How data flows

A read-only connection. Regulr pulls data from Lightspeed POS, runs AI analysis, and reaches your customers through the right channel.

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Lightspeed POS

Customer names and contact detailsTransaction history and amountsVisit frequency and timing
R

Regulr AI

Churn PredictionSmart CampaignsWallet Passes
SMS & EmailPush NotificationsWallet Passes
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Your Customers

What syncs automatically

Once connected, Regulr pulls this data from Lightspeed POS in real time.

Customer names and contact details
Transaction history and amounts
Visit frequency and timing
Product/menu item purchase data
Payment method information
Location attribution for multi-site businesses

What you can do with it

Features unlocked when Regulr connects to Lightspeed POS.

Real-time transaction sync from Lightspeed

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Customer profile creation from Lightspeed data

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Visit and purchase frequency tracking

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AI churn prediction for Lightspeed merchants

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Automated SMS & email retention campaigns

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Apple & Google Wallet loyalty passes

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Supports Lightspeed Restaurant and Retail

Multi-location Lightspeed support

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Free: Lightspeed POS Integration Checklist

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How to set it up

Most people finish in under 5 minutes. No technical skills needed.

1

Connect Lightspeed to Regulr

From your Regulr dashboard, select Lightspeed as your POS. You'll authenticate through Lightspeed's OAuth flow. Quick and secure.

2

Historical data import

Regulr imports up to 12 months of Lightspeed transaction data. Customer profiles are built automatically from your sales history.

3

AI retention scoring

Our AI scores every customer for churn risk, identifies VIPs, and segments your audience. You'll see your retention health within hours.

4

Automated campaigns begin

Personalized retention campaigns start running: win-back messages for at-risk customers, VIP rewards for top spenders, and welcome sequences for new visitors.

Frequently Asked Questions

Does Regulr work with Lightspeed Restaurant?
Yes. Regulr integrates with both Lightspeed Restaurant (Series K/L) and Lightspeed Retail (Series X/R), as well as Lightspeed eCommerce.
Can I connect multiple Lightspeed locations?
Yes. Regulr supports multi-location Lightspeed accounts with per-location analytics and cross-location customer recognition.
Does the integration require Lightspeed Advanced?
No. Regulr works with all Lightspeed plans that provide API access, which includes most modern plans.
How does Regulr compare to Lightspeed's built-in loyalty?
Lightspeed's loyalty is basic visit/points tracking. Regulr adds AI-powered churn prediction, automated campaigns, and wallet passes. A much more sophisticated retention system.

Ready to connect your Lightspeed POS? Get started with Regulr — setup takes about 5 minutes.

Brian Boesen

Brian Boesen

Founder of Regulr, Denver Curated

I built Denver Curated into a local marketing platform reaching 300,000+ people across Denver, Austin, Chicago, and LA. Now I build retention technology at Regulr. I write about keeping customers because I have run the campaigns myself.