Comparison

Regulr vs Spring Big

An honest, side-by-side comparison. Where Spring Big wins, where it falls short, and which tool is right for your business.

6 min read

4

Regulr only

3

Both have

3

Spring Big only

Overview

Spring Big is the dominant loyalty and marketing platform in the cannabis space. If you run a dispensary, you've probably heard of them. They do SMS/email marketing, loyalty rewards, and integrate with cannabis-specific POS systems like Dutchie, Treez, and Flowhub. They know the compliance rules. But Spring Big's retention is manual, not predictive. You set up campaigns and hope they work. Nothing is watching which customers are at risk, there's no automated win-back triggered by visit behavior changes, and no Wallet passes.

Cannabis and dispensary loyalty platform

Feature-by-feature comparison

Green checkmarks mean the feature is included. Dashes mean it's not available or requires a workaround.

FeatureRegulrSpring Big
Churn prediction from visit patterns✓—
Automated win-back campaigns✓—
Cannabis POS integrations—✓
Digital loyalty program✓✓
SMS & email marketing✓✓
Cannabis compliance expertise—✓
Apple/Google Wallet pass✓—
Customer segmentation✓✓
Predictive retention✓—
Multi-dispensary support—✓

Pricing

Regulr

$99/mo

Per location. All features included.

Spring Big

Spring Big starts around $249/mo for loyalty and marketing. Regulr is $249/mo for a single coffee shop and from $400/mo for other verticals, and serves restaurants, salons, fitness studios, and other local businesses running Square POS.

Where Spring Big works well

Spring Big is best for dispensaries that want a cannabis-specific loyalty and marketing platform with deep integration into industry-specific POS systems and compliance tools.

Where Spring Big falls short

No churn prediction or predictive analytics
Win-back campaigns are manual, not behavior-triggered
No Apple or Google Wallet loyalty passes
Marketing automation relies on manual campaign setup
Higher price point for rule-based features ($249+/mo)

Where Regulr does better

Flags which customers are at risk before they stop visiting
Automated campaigns trigger from real visit behavior changes
Apple & Google Wallet passes for higher loyalty adoption
Built for restaurants, salons, fitness studios, and other local businesses on Square
Retention runs on its own instead of waiting for someone to build a campaign

The bottom line

Spring Big is a solid choice if you need spring big is best for dispensaries that want a cannabis-specific loyalty and marketing platform wit. But if your main goal is reducing customer churn with campaigns triggered by each customer's actual visit pattern, Regulr is built specifically for that.

Regulr wins on 4 features that Spring Big doesn't offer, while Spring Big has 3 features Regulr doesn't. They share 3 features in common.

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Frequently Asked Questions

Does Regulr work with cannabis POS systems?
No. Regulr runs on Square POS and does not integrate with Dutchie, Treez, Flowhub, or other cannabis-specific systems. If you run a dispensary, Spring Big is the right call. Regulr is for restaurants, coffee shops, salons, fitness studios, and similar local businesses on Square.
Is Regulr built for cannabis marketing compliance?
No. Spring Big has spent years on dispensary compliance rules and knows that landscape far better than we do. Regulr's compliance work covers opt-in management and messaging consent for mainstream local businesses, not state cannabis advertising law.
What would move a dispensary from Spring Big to Regulr?
Honestly, not much today. Spring Big owns the cannabis POS integrations and the compliance knowledge, and Regulr has neither. The comparison is useful if you also run a non-dispensary business on Square, where Regulr's behavior-triggered retention applies.
Can I use both Spring Big and Regulr?
Only if you operate a separate Square-based business alongside the dispensary. For the dispensary itself, Spring Big is the tool that fits.

Related reading

Ready to see who's drifting and win them back? Start your free Regulr trial and connect your POS in about 5 minutes.

Founder of Regulr & City Curated

Regulr is the customer retention layer for local businesses. It plugs into your POS, learns every customer's behavior, and runs personalized retention campaigns automatically — SMS, email, wallet pass updates, and RCS sentiment routing. Built for restaurants, coffee shops, salons, med spas, fitness studios, and other independent local businesses where every customer is a name and every visit matters.