Regulr vs Podium
An honest, side-by-side comparison. Where Podium wins, where it falls short, and which tool is right for your business.
6
Regulr only
1
Both have
3
Podium only
Overview
Podium is strong at what it does best: getting Google reviews and managing customer messages. If your biggest problem is that you need more reviews and a unified inbox for texts, calls, and chats, Podium delivers. But it's not a retention tool. There's no POS integration, no churn prediction, no automated win-back based on visit behavior. Podium tells you what customers are saying about you online. Regulr tells you which customers are about to stop showing up.
Customer communication and review management
Feature-by-feature comparison
Green checkmarks mean the feature is included. Dashes mean it's not available or requires a workaround.
| Feature | Regulr | Podium |
|---|---|---|
| Churn prediction from visit patterns | ✓ | — |
| Automated win-back campaigns | ✓ | — |
| Square POS integration | ✓ | — |
| Google review generation | — | ✓ |
| Unified messaging inbox | — | ✓ |
| SMS marketing campaigns | ✓ | ✓ |
| Apple/Google Wallet pass | ✓ | — |
| Customer segmentation by behavior | ✓ | — |
| Web chat widget | — | ✓ |
| Predictive retention | ✓ | — |
Pricing
Regulr
$99/mo
Per location. All features included.
Podium
Podium starts at $249/mo for their Essentials plan and goes up to $599/mo for Professional. Regulr is $249/mo for a single coffee shop and from $400/mo for other verticals, and it spends that on retention rather than reviews.
Where Podium works well
Podium is best for local businesses that prioritize Google review generation and need a unified inbox for customer communication across text, phone, and web chat.
Where Podium falls short
Where Regulr does better
The bottom line
Podium is a solid choice if you need podium is best for local businesses that prioritize google review generation and need a unified inbo. But if your main goal is reducing customer churn with campaigns triggered by each customer's actual visit pattern, Regulr is built specifically for that.
Regulr wins on 6 features that Podium doesn't offer, while Podium has 3 features Regulr doesn't. They share 1 features in common.
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Frequently Asked Questions
Can I use Regulr and Podium together?
Does Regulr collect Google reviews like Podium?
Which matters more: reviews or retention?
Does Podium track customer visit behavior?
Related reading
Ready to see who's drifting and win them back? Start your free Regulr trial and connect your POS in about 5 minutes.
Founder of Regulr & City Curated
Regulr is the customer retention layer for local businesses. It plugs into your POS, learns every customer's behavior, and runs personalized retention campaigns automatically — SMS, email, wallet pass updates, and RCS sentiment routing. Built for restaurants, coffee shops, salons, med spas, fitness studios, and other independent local businesses where every customer is a name and every visit matters.