Regulr vs HubSpot CRM: Honest Comparison (2026)

Overview

HubSpot is a fantastic CRM for B2B companies and online businesses. No argument there. But for a local brick-and-mortar business, it's like using a sledgehammer to hang a picture frame. HubSpot tracks deals, pipelines, and website visitors. It doesn't track who walked into your coffee shop last Tuesday or predict that your Tuesday regular hasn't been in for three weeks. There's no POS integration, no visit-based churn prediction, and the marketing automation is built around web forms and email funnels, not in-store behavior.

All-in-one CRM and marketing automation

Feature-by-feature comparison

Green checkmarks mean the feature is included. Dashes mean it's not available or requires a workaround.

Feature	Regulr	HubSpot CRM
AI-powered churn prediction	✓	—
POS integration	✓	—
In-store visit tracking	✓	—
CRM and contact management	✓	✓
Email marketing automation	✓	✓
Apple/Google Wallet pass	✓	—
Deal pipeline management	—	✓
Website form tracking	—	✓
SMS campaigns	✓	✓
Built for local business	✓	—

Pricing

Regulr

$99/mo

Per location. All features included.

HubSpot CRM

HubSpot CRM has a free tier, but useful marketing automation starts at $800/mo (Marketing Hub Professional). Regulr starts at $99/mo with retention AI built in.

Where HubSpot CRM works well

HubSpot CRM is best for B2B companies, SaaS businesses, and online brands that need deal tracking, web analytics, and inbound marketing funnels.

Where HubSpot CRM falls short

Built for B2B and online businesses, not local brick-and-mortar

No POS integration or in-store visit tracking

No churn prediction based on physical visit behavior

Marketing automation centers on web funnels, not foot traffic

Useful features require expensive paid tiers ($800+/mo)

Where Regulr does better

Purpose-built for local businesses with physical locations

POS integration tracks real visits and purchases automatically

AI predicts churn from visit patterns, not just email engagement

Apple & Google Wallet passes drive in-store loyalty adoption

Costs a fraction of HubSpot's marketing tools ($99/mo vs $800+/mo)

The bottom line

HubSpot CRM is a solid choice if you need hubspot crm is best for b2b companies, saas businesses, and online brands that need deal tracking, w. But if your main goal is reducing customer churn with AI-powered retention, personalized campaigns, and POS-connected automation, Regulr is built specifically for that.

Regulr wins on 5 features that HubSpot CRM doesn't offer, while HubSpot CRM has 2 features Regulr doesn't. They share 3 features in common.

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Frequently Asked Questions

Is HubSpot good for restaurants or salons?

HubSpot is built for B2B and online businesses. If your revenue comes from people walking through your door, Regulr's POS-connected retention is a much better fit.

Can HubSpot track in-store customer visits?

Not natively. HubSpot tracks web visits, email opens, and form submissions. It has no way to connect to your POS and see who actually visited your business.

Does Regulr have a CRM?

Yes. Regulr builds rich customer profiles from your POS data, including visit frequency, spending, preferences, and churn risk. It's a retention-first CRM for local businesses.

Why not just use HubSpot's free CRM?

The free CRM is great for contact management, but it can't connect to your POS, track visits, predict churn, or run automated retention campaigns based on in-store behavior.