A personal concierge
for every guest. Powered
by your portfolio.
A digital concierge that lives in your guests' phones. It guides them to the restaurants and bars your group owns, and collects five-star reviews on the way out.
Tonight's looking good. We picked 3 spots for you, all walkable from your hotel.
Rooftop Bar
Table at sunset
The Steakhouse
Chef’s tasting
Lobby Cafe
Skip the line
Delivered
How it works
One check-in. Three outcomes.
Every guest interaction drives revenue, builds loyalty, and strengthens your reputation.
Built for
Hospitality groups that own
both sides of the transaction.
If your group operates hotels and restaurants in the same markets, every guest you don't guide to your own venues is revenue walking out the door.
Urban hospitality groups
You manage multiple hotels and restaurants across a metro area. Your Maven guest should be eating at your bistro, drinking at your rooftop bar, and shopping at your retail — not someone else's.
Multi-property hotel operators with F&B in downtown districts, food halls, entertainment complexes
Resort & destination operators
You run the hotel in a tourism-driven market and own the dining and experiences around it. Every guest is only there for a few days — make sure they discover your portfolio before they leave.
Mountain resorts, beach towns, national park gateways, ski areas with village dining
Mixed-use developers
You built the block — hotel, restaurants, retail, entertainment, all under one roof or one ownership group. The development is the destination. But tenants and guests are disconnected.
Micro-districts, food hall + hotel complexes, entertainment districts, lifestyle centers
How it works
Six steps. Zero friction.
Revenue and reviews from day one.
Your front desk hands out a card. We handle everything else.
Guest scans QR at check-in
Guest scans QR at check-in
A branded card in the room key packet or a QR at the front desk. One scan starts the experience. No app download. No account creation.
Works on every iPhone and Android. Pass saves to their wallet in 15 seconds.
30-second quiz learns what they want
30-second quiz learns what they want
Before the pass saves, 3-5 quick questions capture trip context, dining preferences, group composition, and length of stay. This is the intelligence layer that powers everything.
Anniversary couple gets steakhouse + rooftop cocktails. Family with kids gets pizza + the arcade. Business traveler gets one great dinner rec.
AI curates their entire stay
AI curates their entire stay
Based on quiz answers, trip length, and real-time context, the system builds a personalized discovery sequence across your portfolio. Different itinerary for every guest type.
3-night stay? Day 1: dinner at your bistro. Day 2: cocktails at your rooftop bar. Day 3: farewell brunch with a return incentive.
Smart nudges that drive action
Smart nudges that drive action
Every notification links directly to revenue. One tap to book a dinner reservation. One tap to order coffee from downstairs for pickup. One tap to claim a spa time slot. Not just discovery — frictionless conversion.
"Rooftop bar has a terrace table at sunset — tap to reserve." "Order your morning coffee from the lobby cafe — ready in 5 min." "Spa has a 2pm opening — book now."
Strategic reviews on the way out
Strategic reviews on the way out
The system picks ONE F&B venue to request a review for — the venue that needs it most, from a guest who had a great experience. Then asks for a hotel review at departure.
Max 2 review asks per stay. Never spammy. Morning-after timing. Direct link to Google. 2,300+ new reviews per year from one hotel.
Engagement expires gracefully
Engagement expires gracefully
When the guest leaves the market (no venue activity for 3-7 days), the pass goes dormant automatically. One farewell push with a return incentive. No unsubscribe friction.
Time-bounded by design. Guests get a concierge for their trip, not a marketing list for life.
The intelligence layer
30 seconds that shape
the entire stay.
Before the pass saves, 3-5 quick questions capture everything the AI needs. The same portfolio, completely different experience for every guest.
Night 1: Candlelit table at the steakhouse. Complimentary champagne with your pass.
Night 2: Rooftop cocktails at sunset, then the bistro for a tasting menu.
Day 3: Couples spa treatment at 11am, farewell brunch with mimosa flight.
Skips: arcade, family restaurants, group-sized venues
Same 6 venues. Four completely different stays. The quiz doesn't just personalize — it prevents bad recommendations. A family with kids never sees the speakeasy. A business traveler with one night never gets overwhelmed.
The product
A concierge in every guest's pocket.
Your brand. Your venues. Their wallet. A single pass that turns every hotel guest into a guided tour of your portfolio.
The guest experience
A 3-night stay. Six venues.
Two reviews. All yours.
Every notification links directly to action. One tap to reserve a table, order coffee for pickup, or book a spa slot. The guest sees a concierge. You see revenue.
Guest profile: Couple, anniversary trip, fine dining, 3 nights
Guest scans QR from room key card. Takes 30-second quiz: Anniversary + Fine dining + Partner + 2-3 nights. Pass saves with welcome offer.
"Golden hour tonight. Our rooftop bar has a terrace table for two." [Tap to reserve →] Guest books a 6pm table directly from the notification.
Guest visits Steakhouse (AI's top rec for anniversary). High spend, ordered dessert wine. System flags: strong satisfaction signal.
"Good morning. Order coffee + pastries from the lobby cafe — ready for pickup in 5 min." [Tap to order →] Guest orders from bed, picks up on the way out.
"You tried the wagyu at the Steakhouse last night. The chef would love to hear what you thought." [Leave a review →] Direct Google review link.
"3 of 6 spots visited! Tonight: the speakeasy behind the lobby." [See the menu →] Quiz knew: couple, no kids — speakeasy is appropriate.
"Our spa has a couples’ treatment open at 11." [Book now →] Then: "Farewell brunch at the bistro — your pass unlocks a mimosa flight." [Reserve a table →]
"Thanks for celebrating your anniversary with us. A quick review helps couples like you find us." TripAdvisor link. + 15% off next stay. Pass goes dormant.
Result: 5 portfolio venues visited. ~$200+ incremental F&B revenue. 1 Google review for the steakhouse. 1 TripAdvisor review for the hotel. Zero effort from the team.
The review engine
2,300 new reviews per year.
Distributed strategically.
Every guest is a potential reviewer. The system picks the right venue, the right guest, and the right moment — then asks once. Never spam.
AI prioritizes venues with fewer Google reviews or lower ratings. A venue at 3.9 with 80 reviews gets more asks than a venue at 4.7 with 500.
High spend, long visit, ordered dessert — signals that this guest will leave a positive review. Never asks unhappy guests.
Spreads review asks across all venues over time. Every property benefits, not just the most popular one.
The rules
From one 200-room hotel per year
The math
Every hotel room is an untapped
revenue and review channel.
Conservative assumptions. One 200-room hotel, 70% occupancy.
Revenue: 12,775 pass holders \u00d7 40% venue conversion \u00d7 $45 avg spend = $229,950/year. Reviews: 12,775 \u00d7 10% F&B + 8% hotel = 2,300 new reviews/year. At $10K/mo that's nearly 2\u00d7 ROI from one hotel — before factoring in the review value.
Fully managed
We build it. We brand it as yours.
We run it. You get the report.
Your team's only job is handing a card to guests at check-in. We handle everything else.
That's it. Seriously.
Pricing
Scales with your portfolio.
Start with one market. Prove the ROI. Expand across your portfolio.
Stop losing your guests
to Google Maps.
If your group operates hotels and restaurants in the same markets, we should talk. We'll model the revenue and review impact for your specific portfolio — and show you exactly what the Explorer Pass would look like, branded as yours.
brian@regulr.ai